Repuvane Overview

AI drafts your review replies, in your voice. You just tap approve.

Every day a customer review sits unanswered, it quietly tells the next customer that nobody's watching. Repuvane reads every new review, writes a reply that sounds like you — not a canned "thanks for your feedback" — and waits for your decision. Nothing goes out until you say so.

Core Pillars

Review Queue

Every new review lands in one place, ranked by what needs your attention first. Approve a draft, edit it before sending, reject it, or escalate it — every decision is one tap.

Voice Settings

Repuvane learns how you actually talk: your tone, the phrases you'd never use, your sign-off, and (best of all) real replies you've written before. Drafts are matched to that voice, not a generic template.

Escalations

Refund demands, angry language, anything that needs a human's judgment gets flagged and routed straight to you — Repuvane never tries to smooth over something serious on its own.

Reply History

A permanent, append-only record of every decision — approved, edited, or rejected — so you always know exactly what was said and when.

Team Roles

Solo today, a team tomorrow. An Owner can invite a Worker to handle the day-to-day queue without ever touching business settings.

Integrations

Google Business Profile, Yelp, and Facebook are the channels Repuvane connects to — see Integrations for what's live and what's coming.

Where to start

New to Repuvane? Start with the Quick Start guide, then read Architecture to understand how your data moves through the product.